We hope this letter finds you and your
family in good health. Our community has been through a lot over the last few
months, and all of us are looking forward to resuming our normal habits and
routines. While many things have changed, one thing has remained the same: our
commitment to your safety.
Infection control has always been a top
priority for our practice and you may have seen this during your visits to our
office. Our infection control processes are made so that when you receive care,
it’s both safe and comfortable.
The great news is that we have been a
biological dental office for many years, so many of these safety protocols that
the American Dental Association has recommended, we already have had in place
for years.
Our office
follows infection control recommendations made by the American Dental
Association (ADA), the U.S. Centers for
Disease Control and Prevention (CDC) and the Occupational Safety and Health
Administration (OSHA). We follow the activities of these agencies so that we
are up-to-date on any new rulings or guidance that may be issued. We do this to
make sure that our infection control procedures are current and adhere to each agency’s’
recommendations.
You may see some changes when it is
time for your next appointment. We made these changes to help protect our
patients and staff. For example:
- ·
Our office will
communicate with you before your appointment to ask some screening questions.
You’ll be asked those same questions again when you are in the office.
- ·
A Sneeze guard
has been installed at the Reception desk area for your protection.
- ·
You temperature
will be taken while in the Reception room. If it is higher than 99.2, you will not
be seen and will be asked to reschedule your appointment.
- ·
A Pulse Oximeter
reading will be taken while in the Reception Room. If your blood oxygen levels
are low, you will not be seen and will be advised to see your physician for follow-up.
Low blood oxygen level is a symptom of asymptomatic Covid infection.
- ·
We have hand
sanitizer at the reception area. Please use when you enter the office.
- ·
You may see that
our Reception room will no longer offer reading material since those items are
difficult to clean and disinfect. Please enjoy the ambiance of the waterfall
and relaxing music.
·
Once you are in the treatment room, we give
you an ozone mouth rinse to reduce the microbes in your mouth.
·
We use ozone water in our dental units. Not
only does that give us zero colony of bacteria and viruses in our units, it
keeps ALL of our waterlines sterile.
·
During any treatment we use a dentairvac.com aerosol control system that sucks up all
of the aerosols that your mouth or the dental equipment may put out.
·
We have a surgicallycleanair.com air sanitizing unit centrally
located in the office with individual air purifier units in each treatment
room. You may notice that our air feels and smells exceptionally clean.
- · Appointments will
be managed to allow for social distancing between patients. That might mean
that you’re offered fewer options for
scheduling your appointment.
- ·
We will do our
best to allow greater time between patients to reduce the number of patients in
the reception area at any one time.
- ·
We have also
updated our personal protection gear, so we may look a little unusual when you
see us.
We
have done a great deal to create a safe environment for our patients and team
members. It will feel a bit...different. But it's all for YOUR benefit as a
patient. You don't have to feel anxious that you will catch some disease from
our office.
Many
other dental offices are scared to go back to work, because they still
don't have the PPE (Personal Protection Equipment) they need.
But
OUR office has had the right PPE for years, because we are a biological dental
office. We have already been doing it for a long time.
We look forward to seeing you again and
are happy to answer any questions you may have about the steps we take to keep
you, and every patient, safe in our practice. To make an appointment, please
call our office at 212 947-0073,
email us at successddds@gmail.com or
contact us through our website TheBrandWellnessCenter.com
As per the New York State mandate, we
expect to reopen on Monday, May 18. Please call the office to set up your
appointments, as time slots may be limited
Thank you for being our patient. We
value your trust and loyalty and look forward to welcoming you back and
seeing your beautiful smiles again!
Sincerely,
Dr. Brand and Team
